Door County
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Department Detail:  Human Services

Department Human Services
Department Head Joe Krebsbach
Department Head Cori McFarlane
Address 421 Nebraska St
Sturgeon Bay , Wisconsin  54235
Phone Number 920-746-7155
Staff Human Services Staff
Office Hours Mon - Fri 8am - 4:30pm

24/7 Crisis Hotline Number (920) 746-2588


“The primary mission of the Door County Department of Human Services is to enhance human well-being throughout an individual’s life-span, and to help meet the needs of individuals and families while promoting safety and self-sufficiency - in a manner that demonstrates respect and dignity.”


The Department of Human Services provides an array of services and programs that literally cover the lifespan of Door County citizens.    More specifically, we serve children, families, adults, and the elderly who are challenged by alcohol and other drug abuse / mental illness / physical and developmental disabilities / the infirmities of aging / children & adults at risk of abuse or neglect / and financial issues relating to health care, child care, energy assistance, and some limited work programs.


Program Areas

  • Adult Protective Services Program (Government Center - 2nd Floor)
  • Aging & Disability Resource Center (Senior Resource Center-
    832 N. 14th Avenue)
  • Aging Services (Senior Resource Center- 832 N. 14th Avenue)
  • Behavioral Health Treatment Services (Government Center 2nd Floor)
  • Child and Family Services Program (Government Center 1st Floor)
  • Community Support Program (Government Center 2nd Floor)
  • Developmental Disabilities Services (Government Center 2nd Floor)
  • Economic Support Services (Government Center 2nd Floor) 

2016 Door County Mental Health & Crisis Prevention Resource Guide


Door County Resource Guide for Senior Citizens, Persons with Disabilities & their Caregivers 


Door County Public Transit System



Adult Protective Services Program

  • Accept and assess reports of elder abuse and neglect, including self – neglect, financial exploitation, and physical / emotional / sexual abuse, and caregiver neglect.
  • Ongoing case management for elders at risk and in need of protection
  • Court related activities, when necessary, to protect elders, including out of home placements, and other court ordered evaluations

Aging & Disability Resource Center(ADRC)

  • Information and Assistance for persons age 60+, physically disabled adults or developmentally disabled adults
  • Assessment for publicly funded  long term care programs (COP-W, CIP IA &IB, CIP II, Community Relocation Initiative (CRI), Nursing Home Diversion and Brain Injury Waiver
  • Maintain waiting lists for publicly funded long term care programs – PENDING TRANSITION TO FAMILY CARE
  • Benefit counseling for disabled adults under the age of 60

Aging Services

  • Case Management
  • Information and Assistance
  • Nutrition Program – including congregate meals, home delivered meals, frozen meals, nutrition education
  • Elderly Benefit Specialist
  • Transportation Program – Senior Center bus and van
  • Alzheimer’s and National Family Caregiver Support Programs
  • Senior Citizen / Low Income Free Tax Assistance
  • Activities Program, e.g. exercise room, classes, educational programs, health promotion using evidence based programs, special events, seasonal events, etc.
  • Disease prevention through health promotions

Behavioral Health Treatment Services

  • Alcohol & Other Drug (AODA) outpatient treatment services
    • Group, individual, family therapy
    • Intensive Outpatient Program, Primary Treatment Group, Relapse Prevention Group
  • Court Ordered AODA Assessments
  • Operating While Intoxicated (OWI) Assessments
  • Community Consultation
  • Community Education
  • AODA Residential Placements
  • Mental Health Therapeutic  Services- Outpatient
  • Co-Occurring Disorders
  • Medication Management
  • Psychiatric Evaluation
  • Psychological Evaluation & Testing
  • Residential or Inpatient Treatment Evaluation & Referral
  • Crisis Intervention

Child & Family Services

  • Accept and assess reports of child maltreatment, child welfare concerns, and juvenile justice referrals
  • Reporting Child Abuse - Brochure
  • Ongoing case management for children / families at continuing risk
  • Ongoing case management for juveniles / families where there have been law violations
  • Court interventions, when necessary, to insure safety and deliver necessary services
  • Foster Care Coordination
  • Out of home placements, when necessary.
    • Kinship Care / Foster Care
  • Click here - Inquiries about becoming a  Foster Care provider
  • Independent living skills training for youth aging out of placements
  • Parent education for families who need this as part of their service plan
  • Restitution / community service for juveniles, when ordered as part of their service plan
  • Electronic monitoring of juveniles

Community Support Program

  • Case Management for the severely & persistently mentally ill
  • JAK’s Place collaboration
  • Medication distribution and monitoring
  • Nurse- medications
  • NAMI (National Alliance for the Mentally Ill) collaboration
  • Payee Services
  • Specialized consumer groups
    • Men’s Group
    • Art Group
    • Problem Solving Group

Developmental Disabilities Program Services

·       Birth to Three Early Intervention Program - click here for more information

·       Children’s Long Term Support Program (CLTS) including autism services

·       Family Support Program

·       Coordinated Services for children with mental health needs

·       Case management services for children and adults

·       Evaluation/assessment/diagnosis/treatment

·       Personal Care Program

·       Guardianship/protective placement services

·       Supportive counseling

·       Community Education/prevention activities

·       Vocational support services

·       Day programming

·       Residential support services

·       Advocacy

Economic Support Unit

  • County wide eligibility determination for major Federal and State financial assistance programs, including:
    • Medicaid (Medical Assistance)
    • BadgerCare
    • Food Share (formerly Food Stamps)
    • Home energy assistance (WHEAP) - for more information please click here
    • Emergency assistance
    • Wisconsin Shares (subsidized child care)
    • Food Stamp Employment and Training program (FSET)
  • Lobby services – in person assistance for any of these programs 
  • CALL /CHANGE CENTER: The following can be done by phone: 1-888-794-5747 (Toll Free) - Apply for benefits- Report changes - Ask questions -Make an appointment. 
  • ONLINE : The following can be done online: Apply for Benefits - Check you benefits - Renew your benefits
  • FAX proof/verification documents: 1-855-293-1822 ( Toll Free)
  • MAIL verification documents to: CDPU PO Box 5234 Janesville WI 53547-5234

To apply for FoodShare, Badgercare or Medical Assistance Online:


Home Energy Plus: 


Job Center and Weatherization Programs - We Are Hope :


Information About the Affordable Health Care Act

Call 1-800318-2596  (TTY 1-855-889-4325)





Public Information

Make payments on-line by clicking here.

First Floor FAX number:  920-746-2355
Second Floor FAX number:  920-746-2439

24/7 Crisis Hotline Number (920) 746-2588

Wisconsin Addiction Recovery Centers -

Housing Rehabilitation Program

Home Buyer Program

National Center on Elder Abuse Blog Series - "Improving Resources & Enhancing Lives in Door County"



Committee Of Jurisdiction Human Services Board Committee
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